Return Policy

At Hopeford Streams, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.

21- 30 Day Return Window

We have a 30-day return policy, which means you have 21 days after receiving your item to request a return. This gives you ample time to thoroughly inspect the product and decide if it's the right fit for you.

Eligibility Criteria

In order to be eligible for a return, the item must meet the following criteria:

• The item must be in the same condition as when you received it.
• It must be unworn or unused.
• All tags must be intact.
• The item must be in its original packaging.
• You must provide the receipt or proof of purchase.

Return Process

If you wish to initiate a return, please contact us at info@hopefordstreams.com. We will guide you through the process and provide you with a return shipping label, if applicable.

Return Shipping Costs

If the product is defective, damaged, or incorrect, the seller will cover the return shipping costs. However, if you simply changed your mind or no longer want the item, you will be responsible for the return shipping costs.

Exclusions

Please note that certain items are not eligible for return:

• Sale items
• Gift cards

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be automatically processed to your original payment method. Please allow some time for the refund to be reflected in your account, as processing times may vary.

Defective, Damaged, or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us immediately. We will evaluate the issue and make it right by providing a replacement product at no additional cost to you.

Contact Us

If you have any further questions or concerns regarding our return policy, please don't hesitate to reach out to us at info@hopefordstreams.com. We are here to assist you and ensure your shopping experience with us is a positive one.

Our Return Policy ensures customer satisfaction by offering hassle-free returns within a specified timeframe. If you are unsatisfied with your purchase, simply follow the instructions outlined in our Return Policy to initiate the return process. Please note that certain conditions may apply, such as the item being in its original packaging and unused. We strive to make the return process as seamless as possible, ensuring a convenient experience for our valued customers. For further details on our Return Policy, please refer to the information provided on our website. Thank you for choosing us, your satisfaction is our priority.