Copy of Return Policy


RETURN POLICY
Last updated
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the received date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
WHAT YOU NEED TO PROVIDE.
A. Photos/videos of the damaged item. Please send us the materials to prove the damage.

B. Screenshots of the dispute, which include name, date and content. For example, a customer complaint/dispute raises through PayPal Dispute, e-mail, chat window, etc.

C. (Optional) Tracking number of the item. If Hopeford Streams asks for a return of the item, you need to send the tracking number to prove that you returned it.


REFUNDS
After receiving your return and inspecting the condition of your item, we will process your refund


For defective or damaged products, please contact us at the customer service email address.hopefordstreams@gmail.com to arrange a refund or exchange.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:

Business # 780745469RT0001

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